With the baby boomers starting to head into their retirement years, the demand for home care services is expected to increase significantly. As the demand increases, so will the number of home care agencies and franchises on the market? This increased competition will require home care service companies to look for viable ways to stand out from other agencies in the area.
They must be able to boost customer confidence with the services they provide. One of the best ways to stand out is to obtain various home care certifications that can build a trust with the consumers. State Licensing and Certification Each state in the country has its own set of standards and criteria that home care franchises or agencies must abide by to become licensed and certified.
This licensing and certification is vital for every home care company that wants to stay competitive in their market. Information on how to apply for this certification can be obtained from each state’s government. Many consumers will look to make sure that the home care franchise or agency is licensed in their states, so it is very important to obtain this certification as soon as possible.
Home Care Aide Certification Many organizations and community colleges offer a certification program to earn home care aide certification. This program typically lasts for a few weeks, and teaches home care workers basic skills needed to properly assist seniors. Consumers are likely to find it a benefit to select a home care franchise that uses home care aides that are certified. Personal Care and Support Certification the Direct Care Alliance (DCA) offers a Personal Care and Support Certification for home care workers.
The worker must complete a 40-hour course, have at least two years of experience as a home care worker, undergo a criminal background check, agree to the CDA code of ethics statement, and pass the certification examination. DCA keeps a listing of these home care workers and the agency they work for. Joint Commission Accreditation and Certification the Joint Commission is a non-profit organization that offers various accreditations and certifications for health care organizations, including non-medical home care franchises.
The home care franchise must undergo a complete review and meet all of the Joint Commissions standards in order to be qualified. It has accredited more than 20,000 organizations and franchises across that country and has granted many with its Gold Seal of Approval.
Medicare Certification Medicare usually only pays for medical related services, so Medicare-certification may not be necessary for every franchise. However, if medical social services are going to be provided, such as helping seniors find and arrange necessary medical services in their community, the Medicare-certification may be beneficial.
This way the senior may be able to reimburse for these services if eligible, which is a huge benefit to the senior. Any or all of these certifications and accreditations can help boost consumer confidence in the services offered by the home care franchise.
Before applying for any certification, a home care agency must be sure that its company meets all of the standards and criteria required by the Certification Company or organization. It is important to apply for these certifications as soon as possible, so an agency can list these certifications on its marketing material.